How to Add Users
New user requests are approved and paired to each account by Vivacity. The first login initiates the approval process. Requests are typically serviced same day — please allow up to one business day.
Steps
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Click Users
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Click the Add User button
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Enter the required user details — required fields are marked with an asterisk (*)
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Click the info icon for brief role descriptions
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Click the checkbox next to In House Repair for Users who can complete internal repairs
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Click the checkbox next to Helpdesk Agent for Users who will respond to helpdesk tickets
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Click Save
Updated about 1 month ago
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